About Our Team

At Parsons & Robinson Insurance you’ll experience the kind of personal service and attention you expect. This service and attention has made us the recipient of numerous awards, namely Regan Consulting’s Best Practices Agency.  We’re dedicated to customer service with licensed and experienced agents who establish relationships of mutual trust and service with each of our clients.

Mary initially began her career in insurance in 1972 after graduating from Wake Forest University. She has numerous insurance designations and has been a national instructor for the CIC program as well as an instructor for the IIANC. Mary is the President of Parsons and Robinson Insurance, but also serves as a Risk Manager and Commercial Lines Sales Agent for Pitt and Beaufort counties. She was the first female in the state of North Carolina to be awarded the Young Agent of the Year and has served on numerous committees for the IIANC over the past years.

Pauline has been in the insurance business since 1985, originally working in claims. She started working marketing accounts in 1988. She is a hard-worker and has a great relationship with her clients. Pauline's claims knowledge brings an extra expertise to the table and helps her adequately protect her clients.

After a successful career in real estate, Lorlen decided to change fields and join our team at Parsons and Robinson in 2008. Lorlen is a graduate of the University of Tennessee. With her vibrant and glowing personality, Lorlen offers great outside the box thinking for her customers.

Johnny started his insurance career working with Cincinnati Financial while in college. After graduating from N.C. State University, he worked for Ohio Casualty Group in Raleigh as a claims adjuster. Johnny works in all phases of agency operations and is a sales representative for Property and Casualty as well as Life and Health.